Privacy policy.

Last Updated: August 1, 2024

Welcome to Kanna Wellness. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

Personal Information:

  • When you make a purchase, register an account, subscribe to our newsletter, or contact us, we collect personal information such as your name, email address, mailing address, phone number, and payment information.

Non-Personal Information:

  • We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and provide a better user experience.

2. How We Use Your Information

To Process Transactions:

  • We use your personal information to process and fulfill your orders, including sending you order confirmations, receipts, and shipping information.

To Improve Our Services:

  • We use non-personal information to analyze website usage, improve our website design, products, and services.

To Communicate with You:

  • We use your contact information to send you updates, promotional offers, newsletters, and respond to your inquiries.

For Marketing Purposes:

  • With your consent, we may use your personal information to send you marketing communications. You can opt out of receiving these communications at any time.

3. Sharing Your Information

Service Providers:

  • We may share your information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and website analytics. These providers are obligated to protect your information and use it solely for the purposes of providing services to us.

Legal Requirements:

  • We may disclose your information if required by law or in response to legal requests to protect our rights, privacy, safety, or property, or that of our customers or the public.

4. Protecting Your Information

Security Measures:

  • We implement a variety of security measures to maintain the safety of your personal information, including encryption, firewalls, and secure socket layer (SSL) technology.

Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Access and Correction:

  • You have the right to access, correct, or delete your personal information. You can update your information by logging into your account or contacting us directly.

Opt-Out:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

6. Cookies and Tracking Technologies

Cookies:

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

External Links:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Not Intended for Children:

  • Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy

Updates:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

10. Contact Us

Questions and Concerns:

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kanna Wellness
hello@kannawellness.com

By using our website, you consent to the terms of this Privacy Policy. Thank you for choosing Kanna Wellness.